I'm trying to create a PDF form for a client that will be accessing the form on a PC. However, when the client opens the form, a message appears saying that any data filled in the form cannot be saved and the document must be printed. If the client tries to "Save As" a message appears saying the form will be saved without the data. This defeats the whole purpose of using PDF forms.
What can I do to allow my client to save data in the form? When I check the permissions on my end, there is no security and no restrictions.
Developer environment:
- Acrobat 9 Pro
- OSX Snow Leopard
Client environment:
- Windows 7
- Acrobat Pro X